Arbolus Intelligence

HELIUM 10

helium10.com · Los Angeles, United States of America

Helium 10 provides a SaaS platform for Amazon and Walmart marketplace sellers that offers product research, keyword research, listing optimization, operations management, and analytics tools to help merchants launch, manage, and grow their e-commerce businesses. The company monetizes through tiered subscriptions and add-on services targeted at third-party sellers, brands, and agencies. Its tools integrate with major marketplaces and advertising platforms to support data-driven decisions across the seller lifecycle.

  • E-commerce Platforms & Storefronts
  • Business Intelligence & Dashboards
Listed in
Revenue
$60.0M
Employees
350
Founded
2015
Headquarters
Los Angeles, United States of America

What 25 Arbolus experts think of HELIUM 10

NPS scores are overwhelmingly positive, with most users rating 8 or higher, and zero detractors below 7. Renewal intent is strong, especially among decision makers and influencers, with the majority using Helium 10 for over a year and signaling ongoing commitment. Key expert feedback themes emphasize the comprehensive suite of Amazon tools, robust product and keyword research, and strong market insights. Cost and learning curve are cited as main challenges. Overall Customer Sentiment: Positive

Who reviewed HELIUM 10

Total customers 25 24 current · 1 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 71% (18)
  • Director 17% (4)
  • Manager 12% (3)
Generalist Leader Director NPS 9 Will renew Submitted Jul 2026
Revenue Leader C-Suite NPS 9 Will renew Submitted Jul 2026
Marketing Leader C-Suite NPS 9 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 22 customers.

Everything 25 customers told us about HELIUM 10.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

60 Net Promoter Score, from 25 scored reviews
  • Promoters 16
  • Passives 8
  • Detractors 1

Cumulative NPS by month

+1 over 6 months
  • May 8
  • Jun 8
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Praised

  • Cost Optimization
  • Integration Expansion
  • AI-Driven Enhancements
  • Unified Amazon Tool Suite

Criticised

  • Integration and Automation Gaps
  • AI Competition
  • Pricing and Feature Parity
  • Potential Data/Automation Gaps

What customers say

Unified Amazon Tool Suite
“It brings several useful Amazon selling and research tools into one platform, which makes decision-making and product visibility improvements much easier for sellers.”
Supports Data-Driven Decisions
“Using Helium 10 helps me make data-driven decisions, spot market opportunities, and select the right products based on solid analytics.”
Comprehensive Research Capabilities
“The platform provides strong product research, keyword research, competitor analysis, and listing optimization features that support better outcomes for Amazon sellers.”

Renewal intent

Plan to renew 90%
  • Will renew 9
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 6 answers
  • Director 67% 3 answers
  • Not specified 100% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Report

Customer Report - Oct 2026 Oct 2026 25 + 1

Other companies in both categories with a customer report.

See all 3,014 Data & Analytics companies →

For people who use HELIUM 10

Do you use HELIUM 10 at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 25 customers of HELIUM 10 have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.