Henry Schein
Henry Schein is a global distributor of dental, medical, and veterinary supplies and equipment, providing products, practice management software, and related services to office-based healthcare practitioners and institutions. The company generates revenue primarily through the sale and distribution of consumables, equipment, pharmaceuticals, and technology solutions, as well as value-added services such as practice management, supply chain, and business solutions. It serves independent practices, group practices, and health systems worldwide through a combination of direct sales, e-commerce, and distribution centers.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $12.0B
- Employees
- 26,000
- Founded
- 1932
- Headquarters
- Melville, United States of America
What 16 Arbolus experts think of Henry Schein
NPS scores range widely, from 1 to 10, with a median around 8. About 67% of scores are 8 or above, indicating strong base satisfaction, while a single instance at 1 pulls the lower bound. Most users are in the MoreThan1Year implementation stage, reflecting stickiness and long-term use. Renewal intent responses, though sparse, include both clear "Yes" and "NotSure," signaling a mostly positive but cautious outlook. Key sentiment themes are platform longevity and stable performance.Overall Customer Sentiment: Positive
Who reviewed Henry Schein
- C-Suite 73% (12)
- Director 20% (3)
- Manager 7% (1)
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Sentiment
6 Net Promoter Score, from 16 scored reviews- Promoters 4
- Passives 9
- Detractors 3
Cumulative NPS by month
+0 over 6 months- May 8
- Jul 8
- Jan 8
- May 8
- Jun 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 29 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
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