Ibexa
Ibexa is a digital experience platform provider that offers software for building and managing B2B websites, portals, and e-commerce experiences. Its platform combines content management, personalization, and commerce capabilities to help mid-market and enterprise organizations digitize sales and customer interactions. Ibexa generates revenue through software licensing/subscriptions, cloud hosting, and professional services and support.
- E-commerce Platforms & Storefronts
- Content & Digital Asset Management
- Digital & Marketing Agency Services
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 1999
- Headquarters
- Oslo, Norway
What 5 Arbolus experts think of Ibexa
NPS distribution shows a spectrum ranging from 6 to 10, with the highest score from a low spender and mid-range scores among those with high and mid spend. 60% of participants indicate a clear intent to renew, with 20% unsure and 20% not planning to renew. Implementation stages are mostly mature (More than 1 year: 60%), with remaining customers in earlier stages. Key themes include better sentiment from those with longer-term implementation and lower spend, and renewal uncertainty concentrated among high spenders. Overall Customer Sentiment: Neutral
Who reviewed Ibexa
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 2
- Detractors 2
Cumulative NPS by month
-1 over 3 months- Aug 8
- Mar 7
- Jun 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -10 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Ibexa customers
More in Marketing & Advertising and Customer Support
Other companies in both categories with a customer report.
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