CoreMedia AG

coremedia.com · Hamburg-Nord, Germany

CoreMedia AG is a German software company that provides a digital experience platform combining headless content management, digital asset management, and personalization tools for enterprises. Its solutions are used by brands and retailers to create, manage, and deliver omnichannel customer experiences across web, mobile, and commerce platforms. The company generates revenue through software licenses and subscriptions, along with professional services and support.

  • Content & Digital Asset Management
  • E-commerce Platforms & Storefronts
  • Marketing Automation
Revenue
$45.0M
Employees
250
Founded
1996
Headquarters
Hamburg-Nord, Germany

What 9 Arbolus experts think of CoreMedia AG

NPS distribution is positive, with 6–10 scores from all but one respondent, reflecting a generally high level of satisfaction. Renewal intent is affirmative in 7 out of 9 experts, with only two indicating uncertainty. Stickiness is high among those with over a year’s implementation and continued spend, especially in media and retail verticals. Thematic trends show that satisfaction and renewal intent correlate with length of implementation and higher spend. The outlier with lower NPS and uncertain renewal is in an early or unspecified implementation stage.Overall Customer Sentiment: Positive

Who reviewed CoreMedia AG

Total customers 9 5 current · 4 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 67% (6)
  • Director 33% (3)
Marketing Leader C-Suite NPS 8 Will renew
Strategy Leader C-Suite NPS 8 Will renew
Executive C-Suite NPS 8 Will renew

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Sentiment

0 Net Promoter Score, from 9 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 78%
  • Will renew 7
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • Director 67% 3 answers
  • 8.1/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers

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