CRED
CRED is a Puerto Rico–based public relations and communications agency that provides media relations, strategic communications, content creation, and brand positioning services to corporate, consumer, and institutional clients. The firm helps organizations manage their reputation, develop messaging, and execute PR campaigns across traditional and digital channels. It generates revenue through project-based engagements and ongoing agency retainers.
- Digital & Marketing Agency Services
- Revenue
- $2.5M
- Employees
- 15
- Founded
- 2015
- Headquarters
- San Juan, Puerto Rico
What 7 Arbolus experts think of CRED
Net Promoter Scores are clustered in the 7–10 range, with 33% providing the highest rating. The majority cite long-term implementation beyond twelve months, indicating platform stickiness. All disclosed renewal intentions are positive where provided. Most responses are from banking and finance leaders, with senior IT roles giving the highest scores. Overall Customer Sentiment: Positive
Who reviewed CRED
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 4
- Detractors 0
Cumulative NPS by month
-1 over 4 months- Feb 10
- May 8
- Jun 8
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 8/10 Average score from customers who will renew
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