CreatorIQ
CreatorIQ provides an influencer marketing platform that helps brands and agencies discover, manage, and measure creator partnerships across social channels, using data and analytics to plan and optimize campaigns. The company generates revenue through subscriptions and enterprise software licenses, along with related services for large consumer and media brands.
- Marketing Analytics & Attribution
- Marketing Automation
- Customer Data Platform
- Revenue
- $80.0M
- Employees
- 450
- Founded
- 2014
- Headquarters
- Los Angeles, United States of America
What 18 Arbolus experts think of CreatorIQ
NPS scores are clustered in the 7–10 range (majority in 8–10), indicating generally strong advocacy. Renewal intent is positive among high spenders and mature-stage customers, with only isolated uncertainty. Stickiness is high, with 86% in the more-than-one-year implementation stage, and a minority in early-stage or offboarding. Key quantitative themes are high satisfaction among users with higher spend and longer tenures, and moderate risk for new or offboarding users.Overall Customer Sentiment: Positive
Who reviewed CreatorIQ
- C-Suite 33% (6)
- Director 56% (10)
- Manager 11% (2)
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Sentiment
33 Net Promoter Score, from 18 scored reviews- Promoters 8
- Passives 8
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Feb 8
- Mar 8
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 41 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 50% 2 answers
- 100% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
Top alternatives
Most weighed by CreatorIQ customers
More in Data & Analytics and Marketing & Advertising
Other companies in both categories with a customer report.
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