Hetronic International, Inc.
Hetronic International, Inc. designs and manufactures industrial radio remote control systems used to wirelessly operate heavy machinery and equipment in sectors such as construction, mining, material handling, rail, and industrial automation. The company sells rugged, safety-focused transmitters and receivers to OEMs, system integrators, and end users worldwide through direct sales and a partner network. Its revenue comes from hardware sales, customization and engineering services, and aftermarket parts and support.
- IoT & Edge Platforms
- Manufacturing Execution & Quality
- Revenue
- $60.0M
- Employees
- 200
- Founded
- 1982
- Headquarters
- Tulsa, United States of America
What 5 Arbolus experts think of Hetronic International, Inc.
NPS scores are predominantly high, with 60% rating a perfect 10, but renewal intent is low to uncertain, with 40% not sure and 40% indicating no. Stickiness data shows mature usage (>1 year) for 60% of users, but this is not translating into assured future spend. The main quantitative theme is that while users rate product experience highly, conversion to renewal commitments is limited.Overall Customer Sentiment: Neutral
Who reviewed Hetronic International, Inc.
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Feb 7
- Jun 7
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 2 answers
- 50% 2 answers
- 6/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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