Safran
Safran is a French multinational aerospace and defense group that designs, manufactures, and services aircraft engines, landing systems, avionics, cabin equipment, and defense and space systems for commercial, business, and military customers worldwide. The company generates revenue through the sale of original equipment and long-term maintenance, repair, and overhaul (MRO) contracts, as well as defense electronics and propulsion systems. It serves aircraft and helicopter OEMs, airlines, armed forces, and space industry players.
- Aviation & Aerospace Software
- Defense & Military Software
- Asset Performance Management
- Revenue
- $21.0B
- Employees
- 95,000
- Founded
- 2005
- Headquarters
- Paris, France
What 11 Arbolus experts think of Safran
Among 11 respondents, 9 are promoters, 1 is passive, and 1 is a detractor, producing NPS of +72.7. Renewal intent is positive for 4 of 6 respondents providing an answer; the other 2 are unsure, while 5 provide no response. Established use is reported by 8 of 11 respondents. The sole qualitative contributor praises safety, engineering quality, and reliability but highlights cost, specialist expertise, and integration complexity. This supports a positive headline while leaving the detractor's concerns unexplained.Overall Customer Sentiment: Positive.
Who reviewed Safran
- C-Suite 64% (7)
- Director 18% (2)
- Manager 18% (2)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about Safran.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
72 Net Promoter Score, from 11 scored reviews- Promoters 9
- Passives 1
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jan 9
- Feb 8
- Jun 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 72 across 1 companies.
Praised
- Safety and Engineering Quality Support Recommendation
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 75% 4 answers
- 50% 2 answers
- 9.3/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
Report
More in Supply Chain & Logistics and Design & Engineering
Other companies in both categories with a customer report.
For people who use Safran
Do you use Safran at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 11 customers of Safran have already contributed
Takes a few minutes. Your identity stays anonymous.