Arbolus Intelligence

Higgsfield

higgsfield.ai · San Francisco, United States of America

Higgsfield is an AI company developing generative video technology that enables users and developers to create short-form videos from text, images, or simple prompts. Its platform and APIs are aimed at social, entertainment, and marketing use cases, allowing apps and brands to embed video generation into their products and workflows. The company monetizes through access to its video generation tools and infrastructure for consumers and enterprise customers.

  • Generative AI Platforms
  • Document & Vision AI
  • API Management & Integration
Listed in
Revenue
$2.0M
Employees
35
Founded
2023
Headquarters
San Francisco, United States of America

What 56 Arbolus experts think of Higgsfield

NPS for Higgsfield is strongly positive, with over 65% scoring 9 or 10 and high renewal intent among large spenders. Stickiness is high, especially for those in 'MoreThan1Year' implementation stages. Experts praise creative speed and workflow impact but note gaps in consistency, granular control, and predictable costs.Overall Customer Sentiment: Positive

Who reviewed Higgsfield

Total customers 56 54 current · 2 former
Reviews growth +54 in six months
Seniority of respondents
  • C-Suite 52% (29)
  • Director 17% (10)
  • Manager 31% (17)
Strategy Leader Director NPS 7 Undecided Submitted Jun 2026
Marketing Partner C-Suite NPS 8 Submitted Sep 2026
Design Executive C-Suite NPS 9 Submitted May 2026

Employer names and spend open in the full report, along with the other 53 customers.

Everything 56 customers told us about Higgsfield.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

51 Net Promoter Score, from 56 scored reviews
  • Promoters 30
  • Passives 25
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • May 9
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 9
  • Oct 9

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 48 across 4 companies.

Praised

  • Automation with Workflow Integrations
  • Increased Creative Flexibility
  • Enterprise Expansion Potential
  • Accelerates Content Creation

Criticised

  • Non-Rolling Credit Model
  • Output Accuracy vs. Cost
  • Control and Consistency Challenges
  • Switching Risk if Competitors Advance

What customers say

Accelerates Content Creation
“Higgsfield lets us generate videos for ads and marketing rapidly by eliminating the need for a full production crew each time we need content.”
Access to Multiple AI Models via One License
“The main advantage is access to a range of video, image, and audio generation models under one singular license with scalable pricing, which wouldn't be possible with separate direct partnerships.”
Enables Rapid Experimentation
“The ability to turn an idea or concept into a usable visual asset in minutes is a major productivity boost and lets us experiment with more creative content.”

Renewal intent

Plan to renew 80%
  • Will renew 12
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 88% 8 answers
  • Director 67% 3 answers
  • Manager 67% 3 answers
  • Not specified 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

Top alternatives

Most weighed by Higgsfield customers

Report

Customer Report - Oct 2026 Oct 2026 56 + 14

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