Holman
Holman is a global automotive services company that provides fleet management, vehicle leasing, upfitting, and remarketing solutions for commercial and government customers, alongside retail automotive sales and service through its dealership network. The company also offers vehicle fabrication and upfitting for vocational and utility fleets, as well as related financing and asset management services. Holman generates revenue through fleet management contracts, leasing and remarketing fees, vehicle sales, and aftermarket services.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $3.5B
- Employees
- 6,500
- Founded
- 1924
- Headquarters
- Mount Laurel, United States of America
What 11 Arbolus experts think of Holman
NPS scores range from 5 to 10, with most clustered at 7–9. High spenders are in the top range (NPS 8-10) with strong renewal intent, whereas lower NPS (5-6) correlates with User roles and pilot-stage customers. Renewal intent is firm where spend is higher and implementation under a year, less certain for long-term users and smaller spenders. Stickiness is highest among those in active deployment and recent adopters. The key quantitative theme is that high investment customers are the most loyal.Positive
Who reviewed Holman
- C-Suite 64% (7)
- Director 27% (3)
- Manager 9% (1)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 5
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Feb 7
- Mar 7
- Apr 7
- May 7
- Jul 8
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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