https://omp.com/

omp.com · Gent, Belgium

OMP is a supply chain planning software company that provides an integrated platform for demand forecasting, supply and inventory planning, and production scheduling for large manufacturers and consumer goods companies. Its cloud-based and on-premise solutions help enterprises optimize end-to-end planning, improve service levels, and reduce costs across complex global supply chains. OMP generates revenue through software licensing and subscriptions, along with implementation, consulting, and support services.

  • Manufacturing Execution & Quality
  • IT Consulting & Implementation
  • Business Intelligence & Dashboards
Revenue
$250.0M
Employees
1,000
Founded
1985
Headquarters
Gent, Belgium

What 20 Arbolus experts think of https://omp.com/

NPS scores cluster at the upper mid and high range (multiple 9-10 scores among influencers and high spenders), with a minority at 5-7. Strong renewal intent is observed for most influencers, while a few demonstrate uncertainty. Stickiness is high—over 85% of experts report implementation for more than one year, indicating solid platform adoption and integration.Overall Customer Sentiment: Positive

Who reviewed https://omp.com/

Total customers 20 15 current · 5 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 60% (12)
  • Director 30% (6)
  • Manager 10% (2)
Not specified Director NPS 10
Engineering Leader Manager NPS 8
Not specified C-Suite NPS 9 Will renew

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Sentiment

10 Net Promoter Score, from 20 scored reviews
  • Promoters 7
  • Passives 8
  • Detractors 5

Cumulative NPS by month

+3 over 4 months
  • Apr 5
  • May 8
  • Jun 8
  • Jul 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 55%
  • Will renew 6
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 8 answers
  • Director 67% 3 answers
  • 9/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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