Huhtamaki
Huhtamaki is a global packaging company that designs and manufactures sustainable packaging solutions for food and drink, consumer goods, and healthcare products. It serves consumer packaged goods companies, foodservice operators, and retailers with products such as fiber and paper cups, food containers, flexible packaging, and molded fiber packaging. The company generates revenue by producing and supplying these packaging materials and solutions to customers worldwide through long-term supply relationships and contracts.
- Manufacturing Execution & Quality
- Revenue
- $4.1B
- Employees
- 19,000
- Founded
- 1920
- Headquarters
- Espoo, Finland
What 26 Arbolus experts think of Huhtamaki
NPS is strongly positive, ranging from 6 to 10, with the majority in the 7–10 promoter band. Renewal intent is mostly favorable, particularly among high spenders and long-term users, with only isolated uncertainty or churn signals. The stickiness is high, as most are at MoreThan1Year implementation stages. Experts cite material quality, supply reliability, and sustainability leadership as key positives, while premium pricing and onboarding lead times are common themes for improvement.Overall Customer Sentiment: Positive
Who reviewed Huhtamaki
- C-Suite 60% (16)
- Director 12% (3)
- Manager 28% (7)
Employer names and spend open in the full report, along with the other 23 customers.
Everything 26 customers told us about Huhtamaki.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
19 Net Promoter Score, from 26 scored reviews- Promoters 7
- Passives 17
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jan 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 19 across 1 companies.
Praised
- Operational Efficiency
- Sustainability Credentials
- Reliable Service and Compliance Documentation
- Scalability with Volume Growth
Criticised
- Pricing and Cost Pressures
- Supply Chain Reliability Risk
- Risk of Sustainability Non-Compliance
- Onboarding/Lead Times
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 3 answers
- 40% 5 answers
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Report
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