Arbolus Intelligence

i6 Group

i6.io · Hove, United Kingdom

i6 Group is a technology company that provides fuel management, supply chain, and operations software for the aviation industry, helping airlines, airports, and fuel suppliers digitize and optimize refuelling processes. Its cloud-based platform and mobile tools connect into-plane operators, fuel providers, and flight operations to improve visibility, reduce errors, and streamline billing and reconciliation. The company generates revenue through software licensing, SaaS subscriptions, and related implementation and support services.

  • Aviation & Aerospace Software
  • Energy & Utilities Operations Software
  • IT Consulting & Implementation
Listed in
Revenue
$12.0M
Employees
80
Founded
2013
Headquarters
Hove, United Kingdom

What 11 Arbolus experts think of i6 Group

NPS scores are consistently high across the pool, with multiple responses of 9–10. Renewal intent is strong, particularly among high spenders and strategic influencers. Stickiness is reinforced by both recent and mature implementations, with robust reliance documented across the aviation ecosystem. Experts cite operational efficiency, workflow automation, and responsive support as positives. Main negatives are limited AI features, rollout complexity in certain locations, and cost pressure. Overall Customer Sentiment: Positive

Who reviewed i6 Group

Total customers 11 9 current · 2 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 70% (8)
  • Director 20% (2)
  • Manager 10% (1)
Strategy Partner Manager NPS 8 Will renew Submitted May 2026
Product Leader C-Suite NPS 9 Will renew Submitted May 2026
Operations Generalist Director NPS 7 Will renew Submitted May 2026

Employer names and spend open in the full report, along with the other 8 customers.

Everything 11 customers told us about i6 Group.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

54 Net Promoter Score, from 11 scored reviews
  • Promoters 6
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • May 8
  • Jun 8
  • Aug 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 54 across 1 companies.

Praised

  • Geographic and Supplier Expansion
  • AI and Predictive Capabilities
  • Customized Integrations for Global Clients
  • Operational Efficiency Gains

Criticised

  • Implementation Delay Risks
  • Supplier-Dependent Expansion Challenges
  • Cost Sensitivity and Data Gaps
  • Competitive Innovation and AI

What customers say

Operational Efficiency Gains
“i6 Group enabled us to eliminate manual fuel tickets, achieve real-time communication, and automate compliance, which improved productivity in daily transitions.”
Cloud-Based Cost-Effective Solution
“The tool is proven on safety, compliance, and on-time performance, with a cloud-based approach that is not expensive to set up and run.”
Rapid and Effective Implementation
“The onboarding was smooth, moving from zero to fully operational in a few months, thanks to good communication and support from the vendor.”

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 8.3/10 Average score from undecided customers

Report

Customer Report - Aug 2026 Aug 2026 11 + 0

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