infraXchange - a techoraco brand

infraxchange.com · London, United Kingdom

infraXchange is a community that connects mobile, tower and digital infrastructure leaders to build efficient, resilient and financially sustainable networks. infraXchange was known as TowerXchange until September 2025.

Revenue
$4.0M
Employees
40
Founded
2019
Headquarters
London, United Kingdom

What 6 Arbolus experts think of infraXchange - a techoraco brand

NPS scores are uniformly high (8–9) across all experts, with 100% indicating strong renewal intent and retention for more than one year. Customers consistently express appreciation for the breadth, reliability, and strategic relevance of infraXchange’s data and reports, though most cite greater AI capabilities and workflow integrations as a priority for future improvement. The key themes revolve around best-in-class market intelligence, robust partner networking, and ease of strategic planning and procurement supported by evidence-based insights. Overall Customer Sentiment: Positive

Who reviewed infraXchange - a techoraco brand

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 50% (3)
Operations Leader Director NPS 9 Will renew
Engineering Leader C-Suite NPS 9 Will renew
Revenue Partner C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about infraXchange - a techoraco brand.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

100 Net Promoter Score, from 6 scored reviews
  • Promoters 6
  • Passives 0
  • Detractors 0

Praised

  • Strategic Market Intelligence
  • Unbiased, Actionable Insights
  • Peer Networking and Collaboration
  • AI-Driven Predictive Insights

Criticised

  • Limited AI-Driven Features
  • Reporting and User Visualization Needs
  • Integration Gaps with Internal Systems
  • Competitive Market Intelligence Providers

What customers say

Strategic Market Intelligence
“I consistently rely on infraXchange's comprehensive infrastructure intelligence for high-confidence strategic planning and targeted investment decisions.”
Unbiased, Actionable Insights
“I appreciate infraXchange for its independent platform, which offers deep, unbiased views and collaborative opportunities to share best practices across companies.”
Peer Networking and Collaboration
“I use infraXchange to interface digitally with industry experts and map regulatory frameworks, achieving measurable improvements in deployment efficiency.”

Renewal intent

Plan to renew 100%
  • Will renew 6
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 100% 3 answers
  • 9/10 Average score from customers who will renew

Report

For people who use infraXchange - a techoraco brand

Do you use infraXchange - a techoraco brand at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 6 customers of infraXchange - a techoraco brand have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.