IntegrityNext

integritynext.com · Munich, Germany

IntegrityNext provides a cloud-based platform that enables companies to monitor and assess their suppliers for ESG, sustainability, and compliance risks, using automated data collection, questionnaires, and external data sources. The solution is used by procurement and compliance teams to ensure supply chain transparency and meet regulatory and corporate responsibility requirements. Revenue is generated through subscription-based SaaS licenses for enterprises and large mid-market customers.

  • Procurement & Sourcing
  • Business Intelligence & Dashboards
Revenue
$18.0M
Employees
120
Founded
2016
Headquarters
Munich, Germany

What 29 Arbolus experts think of IntegrityNext

NPS scores are tightly clustered with 55% promoters (score 9-10), 35% passives (score 7-8), and 10% detractors (score 4-6). Renewal intent is positive among high spenders and long-term users; those with pilot or lower spend cite uncertainty. Stickiness is high, with 65% in the 'MoreThan1Year' implementation stage. Key themes include automation, compliance, and scalability for large operations. Overall Customer Sentiment: Positive

Who reviewed IntegrityNext

Total customers 29 28 current · 1 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 71% (21)
  • Director 18% (5)
  • Manager 11% (3)
Revenue Leader C-Suite NPS 9
Data Leader C-Suite NPS 7 Not renewing
Operations Manager C-Suite NPS 7

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Sentiment

10 Net Promoter Score, from 29 scored reviews
  • Promoters 9
  • Passives 14
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 28 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 7
  • Undecided 4
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 67% 9 answers
  • Director 50% 2 answers
  • Manager 0% 3 answers
  • 8.3/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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