IPL Schoeller
IPL Schoeller is a manufacturer of reusable plastic packaging and material handling solutions, producing items such as crates, containers, and pallets for industries including food and beverage, retail, and logistics. The company designs and supplies durable, returnable transport packaging systems that help customers reduce waste and improve supply chain efficiency. It generates revenue by selling these packaging products and related services to industrial and commercial clients.
- Manufacturing Execution & Quality
- Revenue
- $80.0M
- Employees
- 250
- Founded
- 1990
- Headquarters
- Leipheim, Germany
What 11 Arbolus experts think of IPL Schoeller
NPS scores are consistently positive, with most responses in the 8-9 range. The majority of experts indicate clear renewal intent, and stickiness is reinforced by more than a year of use for most customers. Key feedback themes are product reliability, regulatory compliance, and customer service quality. Concerns focus on cost, distribution, and digital feature gaps. Overall, high-value customers are satisfied with outcomes and support, while lower spenders are neutral or unsure about renewal mainly due to cost or less critical use cases.Overall Customer Sentiment: Positive
Who reviewed IPL Schoeller
- C-Suite 45% (5)
- Director 45% (5)
- Manager 9% (1)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about IPL Schoeller.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
27 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 8
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Jun 7
- Jun 8
- Jan 8
- Mar 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 27 across 1 companies.
Praised
- Growth from Regulatory and Pharma Use Cases
- Expansion with Sustainability Initiatives
- Digital and AI Integration
- Reliability and Proactive Risk Mitigation
Criticised
- Availability and Distribution Service Gaps
- Quality or Project Management Issues
- Cost and Digital Feature Competition
- Technology and Cost Constraints
What customers say
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 75% 4 answers
- 100% 5 answers
- 0% 1 answer
- 8.1/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Report
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