Jabil

jabil.com · St. Petersburg, United States of America

Jabil is a global manufacturing solutions provider that offers design, engineering, supply chain, and large-scale electronics and product manufacturing services for brands across industries such as healthcare, automotive, industrial, and consumer electronics. The company operates as a contract manufacturer and technology partner, generating revenue by designing, producing, and managing products and components on behalf of OEMs and enterprises worldwide. Its services span the full product lifecycle from prototyping and new product introduction through volume production and after-market support.

  • IT Consulting & Implementation
  • Manufacturing Execution & Quality
Revenue
$34.0B
Employees
250,000
Founded
1966
Headquarters
St. Petersburg, United States of America

What 29 Arbolus experts think of Jabil

The NPS distribution is highly positive, with the majority of scores in the 8–10 range and only a small share at 5–7. Most users report being in the MoreThan1Year adoption phase, highlighting mature engagement. Among respondents with disclosed renewal intent, all high spenders intend to renew, while lower spenders show more uncertainty. Key themes include satisfaction among leadership roles, sustained usage, and high spend-to-satisfaction correlation.Overall Customer Sentiment: Positive

Who reviewed Jabil

Total customers 29 27 current · 2 former
Reviews growth +24 in six months
Seniority of respondents
  • C-Suite 52% (15)
  • Director 38% (11)
  • Manager 10% (3)
Operations Manager Director NPS 10
Operations Leader Director NPS 6 Will renew
Engineering Leader C-Suite NPS 9 Will renew

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Sentiment

34 Net Promoter Score, from 29 scored reviews
  • Promoters 14
  • Passives 11
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 34 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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