Integer Holdings Corp. (formerly Greatbatch Medical)
Integer Holdings Corporation is a global medical device outsource manufacturer that designs and produces components and finished devices for cardiac rhythm management, neuromodulation, vascular, orthopedics, and advanced surgical markets, as well as batteries for medical and non-medical applications. The company serves original equipment manufacturers (OEMs) in the medical technology, energy, and portable medical device industries, generating revenue through contract design, development, and manufacturing services. It operates manufacturing and R&D facilities worldwide to support customers from concept through commercialization.
- Manufacturing Execution & Quality
- IT Consulting & Implementation
- Revenue
- $1.6B
- Employees
- 8,000
- Founded
- 1970
- Headquarters
- Plano, United States of America
What 10 Arbolus experts think of Integer Holdings Corp. (formerly Greatbatch Medical)
Experts report NPS values between 7 and 9, with high overall satisfaction regarding reliability and compliance support. Most users intend to continue use but show some uncertainty around renewal, especially where evolving operational or audit requirements may prompt vendor evaluation. Stickiness is strong, with all respondents at more than one year of platform use, and key feedback themes include praise for audit traceability, ease of integration, and some requests for improved scalability and interface modernization.Overall Customer Sentiment: Positive
Who reviewed Integer Holdings Corp. (formerly Greatbatch Medical)
- C-Suite 50% (5)
- Director 30% (3)
- Manager 20% (2)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Integer Holdings Corp. (formerly Greatbatch Medical).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 3 months- May 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Praised
- Seamless CI/CD Integration
- Mature and Reliable Platform
- Audit Readiness and Traceability
- AI-Empowered Automation Features
Criticised
- Sluggish Bulk Management
- Legacy UI for Admin Functions
- Need for Real-Time Collaboration Features
- Unaddressed Security Vulnerabilities
What customers say
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 7/10 Average score from undecided customers
Report
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