INFORM GmbH

inform-gmbh.de · Aachen, Germany

INFORM GmbH is a German software company that develops optimization and decision-support systems that use operations research and AI to improve planning, scheduling, and logistics processes. It serves enterprises across sectors such as logistics, manufacturing, aviation, financial services, and supply chain, typically selling configurable software solutions and related consulting and implementation services. Revenue is generated through software licenses or subscriptions, maintenance, and professional services.

Business Process Management
IT Consulting & Implementation
Workflow Automation

Listed in

Revenue: $150.0M
Employees: 900
Founded: 1969
Headquarters: Aachen, Germany

What 6 Arbolus experts think of INFORM GmbH

NPS scores are consistently high, with four out of five scored at 8 or 9, and one User with an NPS of 8. Renewal intent is strong: 80% of respondents indicated they plan to renew, with only one expressing uncertainty. The majority of customers are in pilot or early implementation (67% in pilot or less than 1 year), indicating recent adoption paired with positive sentiment. High satisfaction is concentrated among high spenders and Influencers. Overall Customer Sentiment: Positive

Who reviewed INFORM GmbH

Total customers 6 6 current · 0 former

Reviews growth +6 in six months

Seniority of respondents

C-Suite 67% (4)
Director 33% (2)

Revenue Leader Director NPS 9 Will renew Submitted Apr 2026

Operations Leader C-Suite NPS 8 Will renew Submitted Apr 2026

Operations Leader C-Suite NPS 8 Submitted Apr 2026

Employer names and spend open once the report publishes.

Tell us when the INFORM GmbH report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

33 Net Promoter Score, from 6 scored reviews

Promoters 2
Passives 4
Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%

Will renew 4
Undecided 1
Not renewing 0

Plan to renew, by seniority

C-Suite 67% 3 answers
Director 100% 2 answers

8.5/10 Average score from customers who will renew
8/10 Average score from undecided customers

Top alternatives

Most weighed by INFORM GmbH customers

For people who use INFORM GmbH

Do you use INFORM GmbH at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

6 customers of INFORM GmbH have already contributed

Share your experience

Takes a few minutes. Your identity stays anonymous.