Hydromax USA

hydromaxusa.com · Jeffersonville, United States of America

Hydromax USA is an infrastructure inspection and data collection company that uses advanced sensing technologies and field services to assess the condition of water, wastewater, gas, and other underground utility assets. It serves utilities, municipalities, and infrastructure owners by providing inspection, leak detection, and asset condition data that supports capital planning, regulatory compliance, and risk management. The company generates revenue through project-based inspection services and ongoing data and analytics contracts.

  • IT Consulting & Implementation
  • Asset Performance Management
Revenue
$65.0M
Employees
350
Founded
2003
Headquarters
Jeffersonville, United States of America

What 6 Arbolus experts think of Hydromax USA

NPS scores range from 8 to 10, with most responses (67%) at 9 or above, indicating positive satisfaction, especially among influencers. Renewal intent is split: two high spenders intend to renew, while one does not, reflecting mixed loyalty despite high satisfaction scores. Most implementations are either in long-term (MoreThan1Year) or recent/under a year stages, with an additional pilot-stage user present. Key sentiment themes include satisfactory product performance for established users but potential churn risk in certain segments.Overall Customer Sentiment: Positive

Who reviewed Hydromax USA

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Operations Leader C-Suite NPS 8
Generalist Manager Director NPS 8
Executive C-Suite NPS 10 Will renew

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Sentiment

50 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 9/10 Average score from customers not renewing

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