Hub Group

hubgroup.com · Oak Brook, United States of America

Hub Group is a North American supply chain solutions provider offering intermodal, truck brokerage, dedicated trucking, and logistics management services to shippers across industries. The company operates an asset-light model complemented by a dedicated fleet, technology-enabled transportation management, and warehousing and fulfillment services. It generates revenue by providing transportation, logistics, and managed supply chain services on a contract and transactional basis.

Listed in

Revenue: $4.8B
Employees: 6,000
Founded: 1971
Headquarters: Oak Brook, United States of America

What 6 Arbolus experts think of Hub Group

NPS distribution shows two strong promoters (NPS 9), one detractor (NPS 4), one passive (NPS 7), and two additional positive ratings (NPS 8). Most users are in early or pilot implementation stages, with only one uncertain renewal intent disclosed. High NPS scores are clustered among IT and financial services roles. Lower NPS is connected to property management. Renewal signals are limited, but early stage satisfaction is prominent for most users.Overall Customer Sentiment: Positive

Who reviewed Hub Group

Total customers 6 6 current · 0 former

Reviews growth +6 in six months

Seniority of respondents

C-Suite 83% (5)
Manager 17% (1)

People Manager C-Suite NPS 7 Submitted Apr 2026

Engineering Manager C-Suite NPS 8 Submitted Mar 2026

Operations Manager Manager NPS 4 Submitted Jul 2026

Employer names and spend open once the report publishes.

Tell us when the Hub Group report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

16 Net Promoter Score, from 6 scored reviews

Promoters 2
Passives 3
Detractors 1

Cumulative NPS by month

+0 over 4 months

Mar 8
Apr 8
May 8
Jul 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%

Will renew 0
Undecided 1
Not renewing 0

Plan to renew, by seniority

C-Suite 0% 1 answer

8/10 Average score from undecided customers

Top alternatives

Most weighed by Hub Group customers

For people who use Hub Group

Do you use Hub Group at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

6 customers of Hub Group have already contributed

Share your experience

Takes a few minutes. Your identity stays anonymous.