Horn & Company
Horn & Company is a management consulting firm that advises banks, insurers, industrial and service companies on strategy, performance improvement, digital transformation and data analytics. The firm supports clients with projects in areas such as sales and marketing optimization, risk and finance, operations, and IT, generating revenue through consulting fees and project-based engagements. It operates primarily in German-speaking Europe with sector-focused expert teams.
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 250
- Founded
- 2009
- Headquarters
- Düsseldorf-Pempelfort, Germany
What 7 Arbolus experts think of Horn & Company
NPS scores range from 2 to 9, with most respondents in the 7-9 range, and a single detractor (NPS 2). Renewal intent is mixed: 33% indicate 'Yes', while the majority choose 'Not Sure', with no direct 'No' responses. Stickiness analysis shows a split between long-term (more than 1 year) and pilot-stage customers, with only one established long-term account. Uncertainty in renewal and pilot-heavy implementation stages point to a need for greater clarity on outcomes and value delivered. Overall Customer Sentiment: Neutral
Who reviewed Horn & Company
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 3
- Detractors 2
Cumulative NPS by month
+2 over 3 months- Apr 5
- May 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 20% 5 answers
- 100% 2 answers
- 6.7/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
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