https://www.mavenclinic.com/
Maven Clinic is a virtual clinic focused on women’s and family health, providing telehealth access to OB-GYNs, pediatricians, mental health providers, fertility specialists, and other clinicians through an app-based platform. It sells its services primarily to employers and health plans as a benefits solution to support fertility, maternity, parenting, and menopause care, and also offers direct-to-consumer memberships. Revenue is generated through enterprise contracts, care programs, and virtual visit fees.
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 650
- Founded
- 2014
- Headquarters
- New York City, United States of America
What 9 Arbolus experts think of https://www.mavenclinic.com/
NPS distribution ranges from 3 (low) up to 10 (very high), with 67% of users in the NPS 8–10 range reflecting strong advocacy, while pilots and lower spend profiles express more neutral or uncertain satisfaction levels. Renewal intent confirms this split: users at mature adoption stages typically indicate intent to renew, while those in pilot phases remain unsure. Stickiness is stronger among users with more than 1 year engagement and those in healthcare and technology verticals. Key themes include higher satisfaction among fully adopted enterprise clients and more variability in pilots.Overall Customer Sentiment: Positive
Who reviewed https://www.mavenclinic.com/
- C-Suite 100% (9)
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Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 5
- Passives 2
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 7/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
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