Huron

huronconsultinggroup.com · Chicago Loop, United States of America

Huron is a global management consulting firm that provides strategy, operations, technology, and analytics services, with a strong focus on healthcare, higher education, and commercial industries. The company helps clients improve performance, manage complex transformations, and address regulatory and financial challenges, generating revenue through project-based consulting engagements and long-term advisory services. Its offerings span business and technology consulting, managed services, and implementation of enterprise systems and analytics solutions.

  • IT Consulting & Implementation
  • Business Intelligence & Dashboards
  • Digital & Marketing Agency Services
Revenue
$1.2B
Employees
6,500
Founded
2002
Headquarters
Chicago Loop, United States of America

What 9 Arbolus experts think of Huron

NPS responses span from 3 to 9, revealing a polarized distribution. Only one Promoter (NPS 9), with most responses in the 4–8 range and a detractor at 3. 33% of respondents are not planning to renew, with the remainder predominantly unsure. The majority of customers are in the MoreThan1Year implementation stage, showing stickiness but limited certainty about future commitments. Overall themes point to satisfaction with long-term engagement but limited assurance in continued value.Neutral

Who reviewed Huron

Total customers 9 8 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 67% (6)
  • Director 33% (3)
Marketing Leader C-Suite NPS 4 Undecided
Revenue Partner C-Suite NPS 4 Not renewing
Finance Executive Director NPS 8 Undecided

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Sentiment

-33 Net Promoter Score, from 9 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 4

Cumulative NPS by month

+1 over 4 months
  • Feb 5
  • Jun 5
  • Jul 6
  • Aug 6

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 6
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 0% 6 answers
  • Director 0% 3 answers
  • 7/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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