IDC
IDC (International Data Corporation) is a global market intelligence, advisory, and events firm focused on information technology, telecommunications, and consumer technology markets. It provides data, research, consulting, and analysis to technology vendors, investors, and enterprise buyers to support strategic planning, product development, and go‑to‑market decisions. IDC generates revenue through subscription research services, custom consulting engagements, and industry conferences and events.
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $900.0M
- Employees
- 3,500
- Founded
- 1964
- Headquarters
- Needham, United States of America
What 37 Arbolus experts think of IDC
NPS across the respondent pool is strongly skewed towards positive, with 8 to 10 being predominant and most experts expressing high satisfaction with IDC's outputs and relationship quality. Renewal intent is robust, with most customers expressing intent to maintain or modestly grow investment. Stickiness is high, as nearly all respondents have been implemented for more than one year, with ongoing, multi-year relationships the norm. Feedback themes highlight reliability, strong analyst relationships, and authoritative data, with occasional requests for deeper contextual insights. Overall Customer Sentiment: Positive
Who reviewed IDC
- C-Suite 56% (21)
- Director 33% (12)
- Manager 11% (4)
Employer names and spend open in the full report, along with the other 34 customers.
Everything 37 customers told us about IDC.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
45 Net Promoter Score, from 37 scored reviews- Promoters 20
- Passives 14
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 9
- May 8
- Jun 8
- Jul 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 35 across 2 companies.
Praised
- Flexible and Easy to Work With
- Global, Authoritative Data Coverage
- Detailed, Industry-Specific Research
- Faster, More Frequent Research Updates
Criticised
- Not a Strategic Foresight Tool
- Insufficient Context or Underlying Assumptions
- Not Suited for Deep Vendor Comparisons
- Credibility and Influence Risk
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 80% 5 answers
- 40% 5 answers
- 100% 3 answers
- 100% 1 answer
- 8.9/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
Top alternatives
Most weighed by IDC customers
Report
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
For people who use IDC
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