Indegene
Indegene is a technology-led healthcare solutions company that provides commercialization, medical, and R&D services to pharmaceutical, biotech, and life sciences organizations. It combines domain expertise with analytics, digital platforms, and operations to support functions such as medical affairs, marketing, patient engagement, and regulatory operations. The company generates revenue through long-term outsourcing contracts, technology-enabled services, and platform-based solutions for global life sciences clients.
- IT Consulting & Implementation
- Digital & Marketing Agency Services
- Revenue
- $350.0M
- Employees
- 5,000
- Founded
- 1998
- Headquarters
- Bengaluru, India
What 33 Arbolus experts think of Indegene
NPS scores range from 6 to 10, with the majority between 7 and 10, indicating a predominantly satisfied customer base. Renewal intent is high among Influencers and Users, though some uncertainty exists for those in pilot or offboarding phases. Most customers have progressed to the MoreThan1Year implementation stage, supporting stickiness and positive sentiment. Key themes include strong scientific expertise, reliable support for Medical Affairs, and opportunities for improved automation and analytics.Overall Customer Sentiment: Positive
Who reviewed Indegene
- C-Suite 78% (26)
- Director 22% (7)
Employer names and spend open in the full report, along with the other 30 customers.
Everything 33 customers told us about Indegene.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
15 Net Promoter Score, from 33 scored reviews- Promoters 7
- Passives 24
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Praised
- Comprehensive Information Access
- Medical and Scientific Expertise
- Workflow Automation and Efficiency
- Expand AI and Automation
Criticised
- Competitive Automation
- Gaps in Integration
- Complacency Risk
- Manual Processes
What customers say
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 60% 15 answers
- 67% 3 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Indegene customers
Report
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