Imagesound
Imagesound is a provider of in-store audio, digital signage, and AV content solutions for retail, hospitality, and leisure brands, delivering curated music, messaging, and visual content across multi-site locations. The company designs, installs, and manages hardware and cloud-based platforms to centrally control media experiences in client venues worldwide. It generates revenue through recurring service contracts, content licensing, and equipment sales and installation services.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 1998
- Headquarters
- Sheffield, United Kingdom
What 6 Arbolus experts think of Imagesound
NPS among respondents clusters between 5 and 8, with an average in the moderate range. Renewal intent is mixed: 29% indicate a clear intention to renew, 14% say no, and 57% are unsure. The majority of customers (71%) are in "More Than 1 Year" of implementation, with a smaller proportion in pilot or unstated stages. The data reveals themes of steady adoption but uncertain long-term stickiness, with only a limited pool expressing strong loyalty. Overall Customer Sentiment: Neutral
Who reviewed Imagesound
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 4
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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