InfraXmedia
InfraXmedia is a digital marketing and web development agency that provides services such as website design, branding, and online marketing campaigns for small and mid-sized businesses. The company helps clients build and optimize their online presence to generate leads and improve customer engagement. Revenue is primarily generated through project-based work and ongoing marketing retainers.
- Digital & Marketing Agency Services
- Revenue
- $800.0K
- Employees
- 10
- Founded
- 2018
- Headquarters
- London, United Kingdom
What 61 Arbolus experts think of InfraXmedia
NPS scores are strongly positive, with over 75% of respondents rating 8 or higher and multiple perfect scores. Renewal intent is high among enterprise and influencer roles, correlating with robust engagement and long-term usage. Most users indicate being in 'More than 1 year' or 'Less than 1 year' implementation stages, suggesting successful onboarding and stickiness. The main themes are appreciation for InfraXmedia’s industry-specific audience, reliable campaign delivery, and effective event and media solutions, offset slightly by price sensitivity and requests for deeper AI features.Overall Customer Sentiment: Positive
Who reviewed InfraXmedia
- C-Suite 54% (33)
- Director 15% (9)
- Manager 31% (19)
Employer names and spend open in the full report, along with the other 58 customers.
Everything 61 customers told us about InfraXmedia.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
32 Net Promoter Score, from 61 scored reviews- Promoters 31
- Passives 19
- Detractors 11
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 7
- Jul 7
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 11 reviews, accumulated up to each month. Category median 32 across 11 companies.
Praised
- High-Quality Lead Generation
- Relevance for Targeted Marketing
- Specialized Industry Audience
- Improved Campaign Attribution and Analytics
Criticised
- Need for Advanced AI and Analytics
- Limited Personalization and Workflow Integration
- Pricing Structure
- AI-Powered Market Intelligence Alternatives
What customers say
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 50% 8 answers
- 75% 4 answers
- 0% 1 answer
- 100% 4 answers
- 8.5/10 Average score from customers who will renew
- 6.2/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by InfraXmedia customers
Report
More in Consulting & Professional Services and Marketing & Advertising
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