INTEGER
Integer is a South African IT services and consulting firm that provides technology staffing, project delivery, and managed services to enterprises across sectors. The company focuses on supplying skilled IT professionals and teams, as well as delivering bespoke software and infrastructure solutions to support clients’ digital and operational initiatives. Revenue is generated through consulting engagements, project fees, and long- and short-term staffing contracts.
- IT Staffing & Talent Services
- IT Consulting & Implementation
- Revenue
- $9.0M
- Employees
- 120
- Founded
- 2005
- Headquarters
- Johannesburg, South Africa
What 10 Arbolus experts think of INTEGER
NPS scores are mixed, with a range from 2 to 10 and an average skewing toward moderate satisfaction. Renewal intent is divided: some high spenders affirm renewal, while others (including mid-high spenders) are non-committal or negative. Stickiness is highest for full implementations in regulated sectors, with positive sentiment anchored in regulatory return on investment. Negative sentiment is centered around usability and perceived administrative burden. Overall feedback highlights the importance of regulatory assurance but flags a risk of churn in segments with lighter regulatory demands.Overall Customer Sentiment: Neutral
Who reviewed INTEGER
- C-Suite 50% (5)
- Director 50% (5)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about INTEGER.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-30 Net Promoter Score, from 10 scored reviews- Promoters 1
- Passives 5
- Detractors 4
Cumulative NPS by month
-3 over 6 months- Jun 10
- Jul 8
- Jan 8
- May 8
- Jun 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -30 across 1 companies.
Praised
- AI-Driven Feature Development
- Target Hybrid Regulated Sectors
- UI and Automation Enhancements
- Audit-Ready Documentation
Criticised
- Legacy User Interface
- Limited Fit for Lightly Regulated
- Administrative Overhead
- Unjustified Price Increases
What customers say
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 25% 4 answers
- 67% 3 answers
- 8.7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 5.3/10 Average score from customers not renewing
Report
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