International Institute for Strategic Studies
The International Institute for Strategic Studies (IISS) is a global research institute and think tank focused on international security, defense, and geopolitical risk, providing analysis, publications, and events for governments, militaries, corporations, and academia. It generates revenue through memberships, research programs, advisory services, conferences, and publications such as The Military Balance and Strategic Survey.
- Revenue
- $40.0M
- Employees
- 200
- Founded
- 1958
- Headquarters
- Londonderry County Borough, United Kingdom
What 8 Arbolus experts think of International Institute for Strategic Studies
NPS scores are polarized, with two at 9, one at 8, one at 7, one at 6, one at 5, and one at 1. Renewal intentions split: higher spenders show clear intent to renew, while some with low spend or uncertain stage are unsure or will not renew. All users have been implemented for over a year, indicating robust stickiness except for the one NotSure case. Divergence in NPS and renewal intent appears strongly linked to spend and role category.Overall Customer Sentiment: Neutral
Who reviewed International Institute for Strategic Studies
- C-Suite 50% (4)
- Director 25% (2)
- Manager 25% (2)
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 3
- Detractors 3
Cumulative NPS by month
+0 over 4 months- Jan 6
- Jun 6
- Jul 6
- Oct 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
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