IRONSCALES
IRONSCALES provides a cloud-based email security platform that combines AI-driven threat detection with human reporting to prevent phishing, business email compromise, and other advanced email-borne attacks. The company serves enterprises, mid-market businesses, and managed service providers, integrating with platforms like Microsoft 365 and Google Workspace to protect inbound, outbound, and internal email. It generates revenue through subscription-based SaaS licenses and related security services.
- Network & Cloud Security
- Application & Code Security
- Revenue
- $28.0M
- Employees
- 180
- Founded
- 2014
- Headquarters
- Atlanta, United States of America
What 8 Arbolus experts think of IRONSCALES
The NPS distribution is weighted toward promoters, with 50% rating 9 and no detractors; the average NPS is approximately 7.9. Renewal intent is positive, with 63% indicating they will renew and 25% unsure. Stickiness is strong, as 75% have been implemented for more than one year, indicating sustained adoption. Key quantitative themes are high satisfaction among high spenders and the importance of integration and support.Overall Customer Sentiment: Positive
Who reviewed IRONSCALES
- C-Suite 75% (6)
- Director 12% (1)
- Manager 12% (1)
Employer names and spend open once the report publishes.
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 2
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Jan 9
- Mar 8
- Jun 8
- Jul 8
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 60% 5 answers
- 100% 1 answer
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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