Ivanti

ivanti.com · South Jordan, United States of America

Ivanti is an IT software company that provides platforms for unified endpoint management, IT service management, and security to help enterprises discover, manage, secure, and service their IT assets across on‑premises and cloud environments. It serves mid-market and large organizations across industries, generating revenue through licenses and subscriptions for its software products and related support and professional services. Its portfolio includes solutions for device and patch management, service desk, asset management, and zero-trust security.

  • IT Consulting & Implementation
  • Endpoint & Device Security
  • Identity & Access Management
Revenue
$1.2B
Employees
3,000
Founded
1985
Headquarters
South Jordan, United States of America

What 62 Arbolus experts think of Ivanti

NPS scores for Ivanti are concentrated in the 7-10 range, with several experts scoring it 9 or 10, signaling strong operational satisfaction, while some scores of 5 or below indicate pain points around complexity and implementation. Renewal intent is generally positive, but a meaningful segment report uncertainty, mainly linked to product complexity and integration effort. Most customers are in MoreThan1Year or LessThan1Year implementation stages, representing mid-to-late adoption. Key themes are strong security and automation, robust integration, but also complexity and lengthy deployments. Overall Customer Sentiment: Positive

Who reviewed Ivanti

Total customers 62 50 current · 12 former
Reviews growth +23 in six months
Seniority of respondents
  • C-Suite 71% (44)
  • Director 15% (9)
  • Manager 14% (9)
Engineering Manager Not specified NPS 5
Executive C-Suite NPS 9 Undecided
Revenue Executive C-Suite NPS 5

Employer names and spend open in the full report, along with the other 59 customers.

Everything 62 customers told us about Ivanti.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

11 Net Promoter Score, from 61 scored reviews
  • Promoters 25
  • Passives 18
  • Detractors 18

Cumulative NPS by month

+0 over 6 months
  • May 7
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7
  • Oct 7

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 28 across 6 companies.

Praised

  • Automation and Workflow Adaptability
  • Comprehensive, Stable Solution
  • Centralized Endpoint Management and Security
  • Leverage AI for Automation

Criticised

  • AI-Native Competitive Threat
  • Pricing and Vendor Lock-In
  • Scalability and Support Concerns
  • Complex Setup and Scaling Costs

What customers say

Automation and Workflow Adaptability
“I value how Ivanti automatically fixes computer errors and adapts deeply to our complex workflows, reducing manual IT intervention.”
Comprehensive, Stable Solution
“It is a good and stable solution; the company acquires new features to fill gaps, and support is great when integration takes more time.”
Centralized Endpoint Management and Security
“Ivanti gives us strong endpoint management, reliable security, and operational efficiency, which is essential for centralized device control.”

Renewal intent

Plan to renew 48%
  • Will renew 20
  • Undecided 17
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 43% 30 answers
  • Director 67% 6 answers
  • Manager 40% 5 answers
  • Not specified 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 6.4/10 Average score from undecided customers
  • 4.8/10 Average score from customers not renewing

Top alternatives

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