J J Keller & Associates Inc
J. J. Keller & Associates, Inc. provides regulatory compliance solutions, content, and services focused on safety and compliance for transportation, workplace safety, human resources, and hazardous materials, primarily serving commercial fleets, industrial employers, and other regulated businesses in North America. The company generates revenue through subscriptions to online compliance platforms, printed publications and forms, training programs, and managed services and consulting. It also offers software and technology-enabled services to help customers manage risk, regulatory reporting, and policy administration.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $350.0M
- Employees
- 2,200
- Founded
- 1953
- Headquarters
- Neenah, United States of America
What 7 Arbolus experts think of J J Keller & Associates Inc
NPS scores are clustered at 8–10 for the majority, with a single outlier at 7. 60% of disclosed renewal intents are affirmative, and the remainder are not sure but none negative. Most customers are at the More Than 1 Year stage, reflecting solution stickiness and established satisfaction patterns. The quantitative data highlights positive sentiment, underpinned by recurring satisfaction from high-spend, long-term users.Overall Customer Sentiment: Positive
Who reviewed J J Keller & Associates Inc
- C-Suite 29% (2)
- Director 71% (5)
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Sentiment
71 Net Promoter Score, from 7 scored reviews- Promoters 5
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 5 months- Dec 9
- May 9
- Jun 9
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 71 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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