ISSC

iscc-system.org · Berlin Treptow, Germany

ISCC System is a global certification scheme that provides sustainability certification for biomass, bio-based and circular materials across supply chains. It develops standards, audits, and traceability frameworks to help companies demonstrate compliance with environmental, social, and greenhouse gas requirements, and generates revenue through certification fees, licensing, and related services. ISCC serves agricultural producers, processors, traders, and industrial users seeking to verify sustainable sourcing and production practices.

Revenue
$12.0M
Employees
80
Founded
2010
Headquarters
Berlin Treptow, Germany

What 7 Arbolus experts think of ISSC

NPS scores range from 6 to 10, with 33% of respondents rating 9 or above, and only one user below 7. Most users are in the 'MoreThan1Year' implementation stage, indicating long-term adoption. Renewal intent is positive where provided, though there is some uncertainty (one 'NotSure'). Stickiness is high, with 83% in mature stages and no churners identified. Overarching themes are established satisfaction among operational users and consistent adoption across diverse sectors.Overall Customer Sentiment: Positive

Who reviewed ISSC

Total customers 7 7 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 43% (3)
  • Manager 14% (1)
Not specified C-Suite NPS 7 Will renew
Operations Leader Manager NPS 9
Operations Manager Director NPS 8

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Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+1 over 6 months
  • Dec 7
  • Jan 8
  • Mar 8
  • Apr 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

For people who use ISSC

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