Jamworks

jamworks.com · Brightons, United Kingdom

Jamworks provides an AI-powered note-taking and productivity platform designed for students and educators, capturing lectures, transcribing audio, and generating structured summaries and study materials. The software integrates with online and in-person classes to help users review key moments, create revision resources, and improve learning outcomes. The company monetizes through subscription plans for individual learners and institutional licenses for universities and education providers.

  • Product Analytics & Feedback
  • Document & Vision AI
Revenue
$1.5M
Employees
25
Founded
2020
Headquarters
Brightons, United Kingdom

What 8 Arbolus experts think of Jamworks

NPS distribution is skewed toward the high end, with NPS scores ranging from 7 to 10 among influencers and a generally positive response among users. Renewal intent is strong among influencers, with only one instance of uncertain and one negative intent. 100% of respondents have been customers for more than one year, indicating exceptional stickiness and sustained satisfaction. The primary sentiment driver is the long-term positive product experience.Overall Customer Sentiment: Positive

Who reviewed Jamworks

Total customers 8 7 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 100% (8)
Operations Partner C-Suite NPS 10 Will renew
People Partner C-Suite NPS 5
Revenue Generalist C-Suite NPS 9

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Jan 8
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • 9.5/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use Jamworks

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