Jump (Advisor AI)

jump.ai · San Francisco, United States of America

Jump is an AI-powered advisor platform that helps professionals and teams access contextual answers, automate workflows, and retrieve knowledge across their tools using large language models. The product connects to existing systems and documents to provide personalized, conversational assistance and task automation. It generates revenue through subscriptions to its SaaS platform for business users.

  • Generative AI Platforms
  • Workflow Automation
  • Knowledge Management & Collaboration
Revenue
$3.5M
Employees
35
Founded
2023
Headquarters
San Francisco, United States of America

What 11 Arbolus experts think of Jump (Advisor AI)

NPS scores are consistently high, ranging from 7 to 10, with 50% of experts scoring 9 or above. Renewal intent is strong among high spenders and long-term customers, with all respondents indicating satisfaction. Most customers are in the LessThan1Year or MoreThan1Year stages, reflecting stickiness and ongoing usage. The leading sentiment themes are efficiency improvements and successful early implementation.Overall Customer Sentiment: Positive

Who reviewed Jump (Advisor AI)

Total customers 11 10 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 91% (10)
  • Director 9% (1)
Executive C-Suite NPS 10
Finance Partner C-Suite NPS 7
Data Leader C-Suite NPS 8 Will renew

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Sentiment

72 Net Promoter Score, from 11 scored reviews
  • Promoters 8
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-1 over 3 months
  • Jul 10
  • Aug 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 66 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • 9.3/10 Average score from customers who will renew

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