Karam Safety
Karam Safety is an Indian manufacturer and supplier of personal protective equipment (PPE) and fall protection systems for industrial and construction workers. The company designs and produces products such as safety harnesses, lifelines, helmets, eyewear, and other safety gear, selling through distributors, institutional contracts, and export channels. It serves sectors including infrastructure, manufacturing, utilities, and oil and gas, generating revenue from product sales and related safety solutions.
- Revenue
- $180.0M
- Employees
- 2,500
- Founded
- 1994
- Headquarters
- Noida, India
What 8 Arbolus experts think of Karam Safety
NPS scores are exceptionally strong, with four responses at 9 or higher and one detractor (NPS 7) from a mid-level influencer. Renewal intent is overwhelmingly positive, with only one clear 'No' and a single 'Not Sure' among seven respondents. All customers are in the 'More Than 1 Year' implementation stage, signaling stable adoption and stickiness. Key feedback themes highlight consistent product performance in harsh environments, effective compliance management, and improved injury outcomes, while concerns persist around pricing escalation and pace of innovation.Overall Customer Sentiment: Positive
Who reviewed Karam Safety
- C-Suite 50% (4)
- Director 38% (3)
- Manager 12% (1)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about Karam Safety.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
62 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 3
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Dec 8
- Mar 9
- Jul 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 62 across 1 companies.
Praised
- Integration with HR and ERP
- AI and Analytics Capabilities
- Evolving Risk Categories
- Compliance Gains and Automated Reporting
Criticised
- Decline in Service Responsiveness
- Competitor Innovation
- Price-driven Churn Risk
- Pricing Escalation Concerns
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 50% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Report
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