Katana
Katana is a creative production studio that specializes in video and content creation for brands and agencies, offering services such as concept development, filming, and post-production to support marketing and communications campaigns.
- Brand & Creative Production
- Digital & Marketing Agency Services
- Revenue
- $2.5M
- Employees
- 15
- Founded
- 2018
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of Katana
NPS scores range from 6 to 10, with 80% of respondents rating above 8, signaling overall high satisfaction. 80% of customers indicate clear renewal intent, while only 1 respondent (20%) does not plan to renew. All customers have been with Katana for over one year, suggesting a mature and tested implementation phase.The key quantitative themes include persistently high NPS, strong renewal signals even at the low and high end of spend, and broad satisfaction irrespective of customer industry or spend level.Overall Customer Sentiment: Positive
Who reviewed Katana
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Aug 8
- Sep 8
- Jan 8
- Jan 8
- May 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 3 answers
- 50% 2 answers
- 0% 1 answer
- 7.8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
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