Laserfiche

laserfiche.com · Long Beach, United States of America

Laserfiche is an enterprise content management and business process automation software company that provides document management, workflow automation, and records management solutions to organizations in sectors such as government, education, financial services, and healthcare. Its platform helps customers digitize and organize documents, automate complex processes, and ensure compliance with information governance requirements. The company generates revenue through software licensing, cloud subscriptions, and related professional services and support.

  • Document Management & E-signature
  • Business Process Management
  • Knowledge Management & Collaboration
Revenue
$180.0M
Employees
600
Founded
1987
Headquarters
Long Beach, United States of America

What 42 Arbolus experts think of Laserfiche

42 customers have reviewed Laserfiche so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Laserfiche

Total customers 42 41 current · 1 former
Reviews growth +35 in six months
Seniority of respondents
  • C-Suite 76% (32)
  • Director 10% (4)
  • Manager 14% (6)
Executive C-Suite NPS 3
Operations Manager C-Suite NPS 6
Security Leader Director NPS 9 Will renew

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Sentiment

9 Net Promoter Score, from 42 scored reviews
  • Promoters 13
  • Passives 20
  • Detractors 9

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 8 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 82%
  • Will renew 14
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 73% 11 answers
  • Director 100% 2 answers
  • Manager 100% 4 answers
  • 7.9/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

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