Lexipol
Lexipol provides policy management, training, and wellness solutions for public safety and local government agencies, including law enforcement, fire, EMS, corrections, and municipal organizations. Its platform combines legally vetted policies, online learning content, and digital tools to help agencies manage risk, maintain compliance, and improve operational readiness. The company generates revenue through subscriptions and related services sold to government and public safety departments.
- IT Consulting & Implementation
- Revenue
- $150.0M
- Employees
- 600
- Founded
- 2003
- Headquarters
- Frisco City, United States of America
What 19 Arbolus experts think of Lexipol
The NPS distribution skews positive, with 39% of respondents giving Lexipol a score of 9 or 10, and an overall high concentration of positive ratings in the 8–10 range. Renewal intent is strong among higher spenders and long-term users, with only a minority (around 27%) reporting uncertainty about renewal. Adoption and stickiness are high, with 70% of users implemented for more than one year. Common themes include satisfaction with adoption, influence of decision makers, and moderate but notable areas of noncommittal intent among a few users.Overall Customer Sentiment: Positive
Who reviewed Lexipol
- C-Suite 65% (12)
- Director 18% (3)
- Manager 18% (3)
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Sentiment
36 Net Promoter Score, from 19 scored reviews- Promoters 10
- Passives 6
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 36 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 33% 6 answers
- 100% 2 answers
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
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