LoopMe

loopme.com · Londonderry County Borough, United Kingdom

LoopMe is a digital advertising technology company that uses artificial intelligence to optimize mobile and connected TV brand campaigns, focusing on outcomes such as awareness, consideration, and purchase intent. It provides a programmatic media platform and data-driven audience targeting to agencies and brand marketers globally. The company generates revenue by selling managed and programmatic media campaigns and related ad-tech services.

  • Marketing Analytics & Attribution
  • Advertising Technology
  • Data Integration & ETL
Revenue
$150.0M
Employees
450
Founded
2012
Headquarters
Londonderry County Borough, United Kingdom

What 12 Arbolus experts think of LoopMe

NPS scores cluster between 5 and 9, with the majority in the 7–8 range among both high and mid spenders. Renewal intent is largely positive, but several experts remain unsure or cite specific operational concerns as decision factors. Stickiness is strong among users with more than a year of implementation; pilot-stage customers express mixed or tentative satisfaction. Major positive themes include measurable ROI, campaign efficiency, and targeted mobile reach. Negative feedback centers on reporting, data integration, and scalability constraints.Overall Customer Sentiment: Positive

Who reviewed LoopMe

Total customers 12 11 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 64% (8)
  • Director 27% (3)
  • Manager 9% (1)
Marketing Leader C-Suite NPS 8 Will renew
Revenue Leader C-Suite NPS 9
Marketing Leader Manager NPS 2 Not renewing

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about LoopMe.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-16 Net Promoter Score, from 12 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Mar 7
  • May 7
  • Jul 7
  • Aug 7
  • Sep 7
  • Oct 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 5 across 3 companies.

Praised

  • Advanced workflow and automation
  • Broader cross-channel reporting
  • Generative AI and real-time analytics
  • Real-time optimization and ROI

Criticised

  • Reporting and integration limitations
  • Limited advanced features and cross-channel insights
  • Dashboard and campaign comparison
  • Self-serve and omnichannel platforms

What customers say

Real-time optimization and ROI
“I consistently achieve strong brand lift and ROI using LoopMe’s real-time AI-powered optimization for my video campaigns.”
AI-driven campaign efficiency
“LoopMe’s AI allows my campaigns to improve continuously with minimal manual intervention, maximizing both efficiency and business impact.”
Mobile and in-app expertise
“I rely on LoopMe for mobile and in-app video campaigns where attention and quality exposure are critical to campaign success.”

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 67% 3 answers
  • Manager 0% 1 answer
  • Not specified 100% 1 answer
  • 7.4/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 2/10 Average score from customers not renewing

Top alternatives

Most weighed by LoopMe customers

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