Arbolus Intelligence

LORENZ Archiv-Systeme GmbH

lorenz.cc · Alfdorf, Germany

LORENZ Archiv-Systeme GmbH develops and supplies digital and physical archiving systems for businesses and public institutions, including document management, long‑term data storage, and related hardware and software solutions. The company generates revenue through the sale of archiving products, software licenses, and associated services such as installation and support.

Listed in
Revenue
$15.0M
Employees
80
Founded
1989
Headquarters
Alfdorf, Germany

What 6 Arbolus experts think of LORENZ Archiv-Systeme GmbH

NPS scores are strongly positive, with the majority at or above 8, including several 10s from high-spending influencers. Renewal intent is explicitly affirmed in all high-spend and mid-spend segments, particularly among decision makers. Most customers are either in post-implementation stages beyond one year, indicating product stickiness, or pilots among users. Key themes include trust in compliance, reliability for global submissions, and the value of traceability and validation. Suggestions for more seamless workflows and automation are noted but do not majorly impact overall endorsement.Overall Customer Sentiment: Positive

Who reviewed LORENZ Archiv-Systeme GmbH

Total customers 6 6 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Operations Leader C-Suite NPS 9 Will renew Submitted Mar 2026
Strategy Partner C-Suite NPS 10 Will renew Submitted May 2026
Legal Leader C-Suite NPS 10 Will renew Submitted Jul 2026

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about LORENZ Archiv-Systeme GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Mar 9
  • May 10
  • Jul 9
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 33 across 3 companies.

Praised

  • Broaden Interoperability
  • Expand AI-Driven Capabilities
  • Increase Workflow Automation
  • Consistent Global Submission Quality

Criticised

  • Lagging Adaptation to Evolving Needs
  • Migration and Validation Concerns
  • Competitive Risk from Automation Leaders
  • Workflow Usability Needs Improvement

What customers say

Consistent Global Submission Quality
“LORENZ enables consistent management across products and markets, with excellent compliance, validation, and traceability for submissions.”
Risk Reduction and Auditability
“The platform has reduced operational and compliance risk by supporting high-quality, timely submissions and improving auditability.”
Robust Regulatory Compliance
“I would recommend LORENZ where robust, established solutions for complex regulatory submissions are needed in highly regulated environments.”

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • 9.7/10 Average score from customers who will renew

Top alternatives

Most weighed by LORENZ Archiv-Systeme GmbH customers

Report

Customer Report - Sep 2026 Sep 2026 6 + 0

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