Magnolia International, Ltd.
Magnolia International Ltd. is a software company that develops Magnolia, an enterprise-grade Java-based digital experience and content management platform used by large organizations to build and manage websites, portals, and omnichannel digital experiences. The company generates revenue through software licensing or subscriptions, cloud hosting, and professional services such as implementation, integration, and support for enterprises and partners worldwide.
- Content & Digital Asset Management
- E-commerce Platforms & Storefronts
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 1997
- Headquarters
- Basel, Switzerland
What 8 Arbolus experts think of Magnolia International, Ltd.
NPS scores are strongly positive, with three scores of 10, one of 9, two of 8, and two at 7, indicating a customer base predominantly in the Promoters and Passives range. The majority express clear renewal intent (62.5%), while 25% are unsure and 12.5% plan not to renew. Most respondents have passed the one-year implementation stage, suggesting strong platform stickiness. Only one response is in offboarding, with a moderate NPS (7). Key sentiment themes include satisfaction in established deployments and high product stickiness among large-scale enterprise clients. Overall Customer Sentiment: Positive
Who reviewed Magnolia International, Ltd.
- C-Suite 38% (3)
- Director 50% (4)
- Manager 12% (1)
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Sentiment
50 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 4
- Detractors 0
Cumulative NPS by month
+2 over 4 months- Nov 7
- Mar 9
- Aug 9
- Apr 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 33% 3 answers
- 75% 4 answers
- 9.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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