Maritz
Maritz is a professional services company that designs and operates incentive, rewards, loyalty, employee recognition, and customer experience programs for large enterprises. It provides strategy, technology platforms, data and behavioral analytics, and program operations to help clients improve sales performance, customer engagement, and employee motivation. The company generates revenue through consulting engagements, program design, and ongoing management of incentive, loyalty, and experience programs, including rewards fulfillment and related services.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $1.5B
- Employees
- 4,500
- Founded
- 1894
- Headquarters
- Fenton, United States of America
What 10 Arbolus experts think of Maritz
NPS distribution skews high, with three users rating 9 or higher and others between 7–8. 80% of responses explicitly indicate intent to renew, with remaining respondents unsure rather than negative. Stickiness is strong: 70% report implementations of more than one year, with only 20% at the pilot stage. Main themes emerging are high satisfaction among long-term/high-spend clients and uniformly positive renewal posture.Overall Customer Sentiment: Positive
Who reviewed Maritz
- C-Suite 80% (8)
- Director 20% (2)
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Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 6
- Detractors 0
Cumulative NPS by month
-1 over 3 months- Oct 9
- Nov 8
- Feb 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 40 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 88% 8 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
Most weighed by Maritz customers
More in Consulting & Professional Services and Marketing & Advertising
Other companies in both categories with a customer report.
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