METADATA

metadata.io · San Francisco, United States of America

Metadata is a B2B marketing technology company that provides an AI-driven demand generation platform to help marketers automatically run and optimize paid campaigns across channels like LinkedIn and Facebook. Its software handles audience targeting, experimentation, and budget allocation to generate qualified pipeline and revenue rather than just leads. The company sells its platform on a subscription basis primarily to mid-market and enterprise B2B organizations.

  • Marketing Automation
  • Marketing Analytics & Attribution
  • Sales Intelligence & Prospecting
Revenue
$18.0M
Employees
120
Founded
2015
Headquarters
San Francisco, United States of America

What 18 Arbolus experts think of METADATA

NPS distribution is skewed positive, with 43% promoters (NPS 9-10), 43% passives (NPS 7-8), and 14% detractors (NPS 1-2, 6). 67% indicated strong renewal intent, with 27% unsure and 7% unlikely to renew. Stickiness is high: 38% have been implemented for over a year, 47% less than a year, and 15% are in pilot/offboarding. Positive sentiment is driven by high value for high spend, with detractors clustered in lower spend and pilot stages.Overall Customer Sentiment: Positive

Who reviewed METADATA

Total customers 18 16 current · 2 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 61% (11)
  • Director 17% (3)
  • Manager 22% (4)
Engineering Leader C-Suite NPS 8 Undecided
Marketing Leader C-Suite NPS 7 Will renew
Strategy Executive C-Suite NPS 9 Will renew

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Sentiment

16 Net Promoter Score, from 18 scored reviews
  • Promoters 6
  • Passives 9
  • Detractors 3

Cumulative NPS by month

-1 over 6 months
  • Jun 8
  • Nov 7
  • Apr 7
  • May 7
  • Jul 7
  • Aug 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 57%
  • Will renew 8
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 70% 10 answers
  • Director 100% 1 answer
  • Manager 0% 3 answers
  • 8.3/10 Average score from customers who will renew
  • 6.4/10 Average score from undecided customers
  • 2/10 Average score from customers not renewing

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