McCann Health
IPG Health is a global healthcare marketing and communications network that provides strategy, creative, medical communications, and digital engagement services to pharmaceutical, biotech, and health-related organizations. Formed by the integration of agencies including McCann Health, it helps life sciences clients develop and execute campaigns across channels to support product launches, brand building, and patient and HCP engagement. The company generates revenue through agency fees, retainers, and project-based consulting and creative services.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $1.5B
- Employees
- 6,500
- Founded
- 2021
- Headquarters
- New York City, United States of America
What 15 Arbolus experts think of McCann Health
NPS scores are largely positive with 67% of experts giving 8 or above, including multiple 9s and 10s, while one expert provided a low score of 3. Renewal intent is mixed, with high spenders showing clear intent to renew and some influencers reporting uncertainty. Most users are in the mature implementation phase (>1 year), supporting stickiness, though pilot and newer adopters display more neutrality. The most common positive themes are expertise, global reach, and compliance; negatives include premium pricing and regional coverage limitations. Overall Customer Sentiment: Positive
Who reviewed McCann Health
- C-Suite 73% (11)
- Director 27% (4)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about McCann Health.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 15 scored reviews- Promoters 9
- Passives 2
- Detractors 4
Cumulative NPS by month
-1 over 5 months- Jan 9
- Jun 8
- Jul 8
- Aug 7
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Praised
- Support for Emerging Product Portfolios
- Expand Coverage in Asia
- Integrate AI for Workflow Efficiency
- Proven Go-to-Market Strategy
Criticised
- Switch Driven by Regional Gaps
- AI as a Competitive Enabler
- Pricing Pressure from Smaller Agencies
- Premium Pricing Limits SME Suitability
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Report
More in Consulting & Professional Services and Marketing & Advertising
Other companies in both categories with a customer report.
For people who use McCann Health
Do you use McCann Health at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 15 customers of McCann Health have already contributed
Takes a few minutes. Your identity stays anonymous.