Marloo

marloo.com · Paris, France

Marloo is a software company that provides a platform for creating, managing, and distributing digital business cards and contact profiles for professionals and teams. Its tools help users share up-to-date contact information via links, QR codes, and integrations, replacing traditional paper business cards. The company generates revenue through subscription plans for individuals and organizations using its digital identity and networking tools.

  • Marketing Automation
  • Customer Data Platform
Revenue
$400.0K
Employees
10
Founded
2022
Headquarters
Paris, France

What 6 Arbolus experts think of Marloo

NPS scores are clustered high, with 60% of respondents rating 8 or above. All high spenders and clients with >1 year of use exhibit high NPS and renewal intent. Notably, 50% of pilots rate NPS below 8 and contain some churn risk. Majority of implementation stages are either pilot or mature (>1 year), suggesting a healthy mix, but pilot churn is evident. Overall customer sentiment is:Positive

Who reviewed Marloo

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Executive C-Suite NPS 8 Will renew
Operations Leader Director NPS 8
Executive C-Suite NPS 10

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Sentiment

0 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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