Arbolus Intelligence

KIBANA

kibana.com · Mountain View, United States of America

Kibana is a data visualization and exploration tool that is part of the Elastic Stack, used to analyze and visualize log, metrics, and other time-series data stored in Elasticsearch for observability, security, and search use cases. It is developed and sold by Elastic, which monetizes Kibana through commercial subscriptions to its cloud-hosted and self-managed Elastic Stack offerings for enterprises and developers. Kibana is widely adopted by IT operations, security teams, and software engineering organizations to build dashboards, run ad hoc queries, and monitor systems in real time.

  • Business Intelligence & Dashboards
  • Observability & Monitoring
  • Data Integration & ETL
Listed in
Revenue
$1.2B
Employees
3,000
Founded
2012
Headquarters
Mountain View, United States of America

What 5 Arbolus experts think of KIBANA

NPS scores demonstrate a polarity: two experts rate Kibana at 10 (strong promoters, both high spenders in the cybersecurity and advisory sectors), one at 9 (promoter), one at 7 (neutral), and one at 5 (passive). 60% of experts report intent to renew, all among high spend and influencer groups. Demand for direct integration with diverse data sources and easier upgrades shapes expert feedback, coupled with concerns over paid features and manual dashboard work. Satisfied users highlight efficiency gains, but friction exists around integration limits and cost.Overall Customer Sentiment: Positive

Who reviewed KIBANA

Total customers 5 4 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 20% (1)
  • Manager 40% (2)
Strategy Leader Director NPS 5 Undecided Submitted Jul 2026
Engineering Partner Manager NPS 7 Submitted Sep 2026
Operations Leader C-Suite NPS 9 Will renew Submitted Jul 2025

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about KIBANA.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-2 over 4 months
  • May 10
  • Jul 10
  • Jul 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.

Praised

  • Multi-Source Data Integration
  • AI-Powered Insights
  • Frictionless Upgrades
  • Core Visualization Excellence

Criticised

  • Integration Limitation
  • Complex Operations Requirements
  • Painful Upgrades
  • Competition from Grafana

What customers say

Core Visualization Excellence
“Kibana does the core visualization job well once set up properly, always reliable for that.”
Automation and Alerts
“Setting up alert rules in Kibana stopped manual dashboard checks; now, alerts are pushed directly to the team and save time.”
ML Anomaly Detection
“Using Kibana’s ML anomaly detection together with threshold alerts helped separate predictable noise from unpredictable problems in our data.”

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 9.7/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers

Top alternatives

Most weighed by KIBANA customers

Report

Customer Report - Sep 2026 Sep 2026 5 + 0

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