Leica Geosystems

leica-geosystems.com · Switzerland

Leica Geosystems is a global provider of geospatial measurement and positioning solutions, offering hardware, software, and services such as surveying instruments, 3D laser scanners, GNSS systems, and reality capture platforms for industries including construction, surveying, mining, and public safety. The company sells its products and related software licenses, subscriptions, and support services through direct sales and a network of distributors and partners worldwide.

  • IT Consulting & Implementation
  • Asset Performance Management
Revenue
$1.2B
Employees
4,500
Founded
1921
Headquarters
Switzerland

What 7 Arbolus experts think of Leica Geosystems

NPS is strongly positive, with two scores of 9 and two scores of 8 from long-term users. Two influencers provided NPS of 6 and signalled intent not to renew. 100% of respondents report over one year of implementation, indicating high stickiness among core users. Majority renewal signals are either positive or uncertain, with only two out of seven indicating non-renewal—them both influencers with mid-low NPS. Overall sentiment is Positive.

Who reviewed Leica Geosystems

Total customers 7 7 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 60% (4)
  • Director 20% (1)
  • Manager 20% (1)
Operations Partner C-Suite NPS 6 Not renewing
Executive C-Suite NPS 6 Not renewing
Data Generalist Not specified NPS 9

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Sentiment

0 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 2

Cumulative NPS by month

-1 over 6 months
  • May 9
  • Jul 8
  • Feb 8
  • Mar 7
  • Apr 7
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 7/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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