Arbolus Intelligence

Löwenstein Medical

loewensteinmedical.com · Bad Ems, Germany

Löwenstein Medical is a German medical technology company that develops, manufactures, and distributes respiratory care and sleep therapy devices such as ventilators, CPAP/BiPAP systems, and related diagnostics and consumables for hospitals, homecare providers, and patients. It generates revenue through the sale and servicing of its equipment, as well as through distribution of third‑party medical products. The company operates internationally with a strong presence in Europe and a network of subsidiaries and partners for homecare and clinical settings.

  • Electronic Health Records
  • Patient Engagement & Telehealth
Listed in
Revenue
$650.0M
Employees
2,500
Founded
1986
Headquarters
Bad Ems, Germany

What 12 Arbolus experts think of Löwenstein Medical

NPS scores are clustered in the 6-8 range, indicating moderate satisfaction but limited strong advocacy. Renewal intentions display uncertainty, with one customer intending to renew, one not renewing, and another unsure. Stickiness is moderate, with most users established for more than a year, except one recent adopter. Key expert themes highlight ease of use, time-saving features, and customizable reporting, though some frustration exists over slow download times and limitations of current AI integration. Overall Customer Sentiment: Neutral

Who reviewed Löwenstein Medical

Total customers 12 12 current · 0 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 75% (9)
  • Director 8% (1)
  • Manager 17% (2)
People Manager C-Suite NPS 5 Submitted Sep 2026
Finance Executive C-Suite NPS 9 Submitted Sep 2026
Operations Analyst Director NPS 8 Submitted Sep 2026

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about Löwenstein Medical.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

8 Net Promoter Score, from 12 scored reviews
  • Promoters 2
  • Passives 9
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Aug 8
  • Sep 7
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 8 across 1 companies.

Praised

  • User-Friendly Interface
  • Efficiency Gains in Pre-Reading Processes
  • Personalized and Flexible Reporting
  • Accelerated Data Processing

Criticised

  • Competitive Ergonomics
  • Regulatory Restrictions
  • Emergent AI Solutions
  • Slow Download Processes

What customers say

User-Friendly Interface
“I find the software easy to use, with an intuitive and visually comfortable environment that simplifies my daily workflow.”
Efficiency Gains in Pre-Reading Processes
“I gain back time during pre-reading and reading thanks to the software’s features that make the process fast and intuitive.”
Personalized and Flexible Reporting
“I appreciate being able to customize reports and add patient-specific conclusions, which supports my clinical work.”

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Manager 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Report

Customer Report - Oct 2026 Oct 2026 12 + 1

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